Chuyên Viên Tối Ưu Hoá Qui Trình Cao Cấp

TP. Ho Chi Minh
Đăng ngày 02/10/2026

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OBJECTIVE

The Product Owner is responsible for defining, developing, and continuously enhancing the Business Process Repository (BPR) as the enterprise platform for business process management. This role owns the product vision, roadmap, and backlog while collaborating with business stakeholders, architects, UX designers, and development teams to deliver a scalable, user-centric solution that strengthens process governance, operational excellence, and organizational agility.

The Product Owner ensures the repository becomes the single source of truth for business processes, process documentation, and organizational knowledge across the company.

KEY RESPONSIBILITIES/ DUTIES

  1. Product Strategy & Roadmap
  • Define and own the product vision, roadmap, and backlog for the Business Process Repository.
  • Prioritize features and enhancements based on business value, user needs, and strategic objectives.
  • Translate business requirements into Epics, User Stories, and acceptance criteria.
  • Drive continuous product innovation by evaluating new technologies, including AI and automation.
  1. Product Delivery & Platform Development
  • Lead the delivery of a scalable, user-centric Business Process Repository in partnershipwith UX designers, architects, and development teams to deliver high-quality productreleases..
  • Ensure the platform supports enterprise capabilities such as process modeling,governance, approvals, version control, reusable components, search, impact analysis,integrations, and reporting.
  • Clarify business requirements, review and accept delivered features, ensuring quality,usability, and alignment with business requirements.
  • Monitor product performance and continuously improve functionality based on userfeedback, analytics, and industry best practices.
  1. Stakeholder Engagement & Product Adoption
  • Partner with business functions, technology teams to understand needs, gather requirements, prioritize enhancements, align product direction with organizational objectives and resolve issues
  • Act as the primary business representative throughout the product lifecycle.
  • Drive user adoption through effective communication, training, and change management.
  • Define and monitor product success metrics, including adoption, user satisfaction, repository coverage, process quality, and business value realization.

EXPERIENCE AND EXPERTISE

Need-to-have areas

Education

  • Bachelor's degree or above in Business Administration, Information Systems, Computer Science, Engineering, or a related discipline.

Experience

  • 3+ years of experience in Product Management, Product Ownership, Business Analysis, Business Process Management, or Digital Transformation.
  • Proven experience delivering enterprise software products or digital platforms, preferably in Business Process Management (BPM), workflow, governance, process mining, or enterprise knowledge management.
  • Hands-on experience working in Agile/Scrum environments and collaborating with cross-functional product and development teams using tools such as Jira, Gitlab, Azure DevOps, and Figma.
  • Strong understanding of business process analysis, requirements management, product backlog management, and product lifecycle management.
  • Excellent analytical, planning, problem-solving, and stakeholder management skills.
  • Strong written and verbal communication skills in English.
  • Preferred
  • Experience with AI-enabled products or AI-powered business solutions.
  • Experience in the financial services or fintech industry.

Need-to-have areas

  • Customer- and business-oriented, with a strong sense of ownership and accountability.
  • Strategic and analytical thinker who balances business value, user needs, and technicalfeasibility.
  • Curious and innovative, continuously exploring new technologies and opportunities forproduct improvement.
  • Collaborative communicator who builds strong relationships with both business andtechnical stakeholders.
  • Results-driven, adaptable, and committed to delivering high-quality outcomes.

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus.
  • Premium Health Care for personal.
  • 24/7 Accidental Insurance.
  • 100% Social Insurance.
  • Meal + Phone Allowance.
  • Yearly Medical Checkup.
  • 15 Annual Leaves.
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World.