Home Credit marks 5 consecutive years as "Best Companies to Work for in Asia"

Home Credit has just won the HR Asia “Best Companies to Work for in Asia” Award for the fifth consecutive year, demonstrating the humane, people-centric workplace that has been cultivated over time.

This annual award by HR Asia, the leading human resources magazine in the region, is based on companies' employee satisfaction.
This year's award, themed "Multi-Generation Synergy ", honors businesses that are nurturing a multi-generational workforce, not only attracting, retaining, and engaging talents of all ages but also unleashing the power of that diversity.

The engaging, people-centric culture

In its fifth consecutive year of winning this prestigious award, Home Credit has once again been highly praised for its employee engagement and excellent working culture.

Ms. Van Thi Hong Hanh (left), Chief People Officer at Home Credit Vietnam, proudly receives the award from HR Asia.

Indeed, a 2024 survey indicated that 94% of employees were proud to tell others they worked at Home Credit. The eNPS index measuring employee satisfaction throughout the organization reached 72 points. Notably, the employee retention rate has consistently improved over the years and ranks among the highest in the consumer finance industry in Vietnam.
HR Asia posits that a successful enterprise is one adept at listening, connecting, and harnessing the potential of each generational cohort within the organization. That is why the award evaluates businesses based on criteria such as shifts in workforce demographics; the ability to attract and retain talents of all ages; narrowing the skill gap between generations; addressing diverse expectations of the workforce; enhancing team engagement and performance; optimizing resources; and nurturing a future-ready organization.

Home Credit stays committed to building a happy workplace for five consecutive years

Winning the "Best Companies to Work for in Asia" Award for the past five years exemplifies Home Credit’s sustainable human resources (HR) development strategy. This consumer finance company consistently strives to uphold its commitment to fostering a positive and humane working environment, putting people at the center and continuously innovating to meet real needs of its employees.

Pillars of an inclusive workplace

Over the years, Home Credit's HR strategy has sought to establish an inclusive and happy working environment through two pillars: fostering a culture of lifelong learning and developing a culture of diversity, equity, and inclusion (DEI). These constitute two solid foundations that facilitate intergenerational connections, bridge the skills gap, and enhance collective potential at this leading consumer finance company.
With around 6,700 employees, Home Credit has successfully built a workplace that brings together people of diverse nationalities and generations, from Gen X and Gen Y to Gen Z.
In 2024, the company conducted 724,889 hours of training for its staff. On average, each employee has 116 hours of study throughout the year. Remarkably, the training courses consistently received positive feedback from employees, with an average satisfaction score of 4.83 out of 5.

A training session at Home Credit with participants from various departments

At Home Credit Vietnam, lifelong learning culture is not just a trend; it is the company’s DNA and also a key strategy for the joint development of all employee generations. Specifically, the company sponsors both group and individual learning programs, and provides access to Udemy, empowering employees to personalize their learning journeys.
Additionally, the weekly “Home-Schooled Expert Series” offers a wide range of topics on skills, expertise, and technology, delivered by internal experts and external partners. The company also runs signature development initiatives such as the “Emerging Leadership Program” and the “Elite Leadership Program”, held regularly to strengthen leadership and management capabilities at all levels. Aligned with its DEI culture, Home Credit fosters a workplace where differences are valued, and every individual has equal opportunity to grow, regardless of age, background, or experience.
Home Credit firmly believes that investing in people is investing in the company’s future. Ms. Van Thi Hong Hanh, Chief People Officer at Home Credit Vietnam stated, “We see this recognition not as a final destination, but as a driving force for Home Credit to continuously elevate the employee experience. The recognition further motivates us to strengthen a culture of engagement, promote intergenerational collaboration, and build a sustainable, future-ready organization where every generation grows together.”