Chi tiết CV QL Chiến lược Gắn Kết KH SPTDQV CC
KEY RESPONSIBILITIES
Revolving Engagement Senior Specialist will drive customer engagement initiatives across Credit Card and BNPL portfolios, using data insights to enhance customer activity, stimulate product usage, and optimize engagement campaigns.
- Deploy and monitor mass engagement campaigns to drive customer spend across revolving products (Card and HPL).
- Deploy and monitor targeted campaigns and lifecycle communication triggers for HPL portfolio to increase monthly usage and active customer rates.
- Implement initiatives to ensure balance growth and maximize revenue generation from revolving products.
- Support in monitoring portfolio P&L performance: revenue, cost, and profit tracking.
- Assist in evaluating the business effectiveness and financial impact of proposed engagement initiatives.
- Other initiatives and projects as assigned by the Line Manager.
Yêu cầu CV QL Chiến lược Gắn Kết KH SPTDQV CC
JOB REQUIREMENTS
- Education: Bachelor’s degree in Business Administration, Finance, Banking, or a related field.
- Experience: At least 2-3 years of experience in consumer finance, banking, or credit card portfolio management, with a focus on customer engagement, retention, and loyalty programs.
- Strong data analysis and campaign optimization skills to drive data-driven decisions.
- Experience working with revolving credit products (Credit Cards, BNPL, or Personal Loans) is a plus.
- Excellent communication, negotiation, and presentation skills to collaborate with internal teams and external partners.
- Advanced skills in data analytics: SQL, Excel, Power BI, or similar reporting tools.
- Language: Fluent in English (both spoken and written).
Phúc lợi CV QL Chiến lược Gắn Kết KH SPTDQV CC
COMPENSATIONS & BENEFITS
- 13th Salary Fixed and KPI Bonus.
- Premium Health Care for personal.
- 24/7 Accidental Insurance.
- 100% Social Insurance.
- Meal + Phone Allowance.
- Yearly Medical Checkup.
- 15 Annual Leaves.
- Professional and Transparent Working Environment.
- Apply Latest Financial Technology in the World.
If you are referred for this position by our Employee/Recruitment Collaborator, please apply via this LINK.
If you are an internal candidate, please apply via this LINK.
Otherwise, please click the Apply button as below for application.