Chuyên viên Chiến dịch Khách hàng CC

TP. Ho Chi Minh
Đăng ngày 31/05/2026

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Chi tiết Chuyên viên Chiến dịch Khách hàng CC

*As a CVM Senior Business Analyst, you will be responsible for: leveraging strong analytical skills and hands-on campaign execution experience to design, deploy, and optimize CRM campaigns using SAS RTDM, while bridging business needs with technical solutions and ensuring effective multi-channel customer engagement and high-quality campaign delivery.

 

KEY RESPONSIBILITIES

• Translate business requirements into SAS solutions, prepare design documents, and support full SDLC from design to deployment and evaluation

• Design and execute multi-channel campaigns in SAS RTDM, including workflows, targeting, and performance optimization

• Manage campaign operations and schedules, ensure system stability, and resolve issues in collaboration with IT and data teams

• Support customer journey use cases, contribute to pilot initiatives, and drive improvements in CRM effectiveness and customer experience

• Maintain campaign documentation, develop guidelines and training materials, and ensure proper knowledge sharing across teams

Yêu cầu Chuyên viên Chiến dịch Khách hàng CC

JOB REQUIREMENTS

• Experienced in CRM Analyst/BA/BI/DA/Developer positions

• Proficient in SQL with strong understanding in system is a plus

• Experienced in Fintech/E-commerce/Ride – Hailing/Insurance/Tech/CFC/Banking industry

• Good learning agility, logical thinking, problem solving and detail – oriented

• English from intermediate level

Phúc lợi Chuyên viên Chiến dịch Khách hàng CC

COMPENSATIONS & BENEFITS

  • 13th Salary Fixed and KPI Bonus.
  • Premium Health Care for personal.
  • 24/7 Accidental Insurance.
  • 100% Social Insurance.
  • Meal + Phone Allowance.
  • Yearly Medical Checkup.
  • 15 Annual Leaves.
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World.

If you are referred for this position by our Employee/Recruitment Collaborator, please apply via this LINK.

If you are an internal candidate, please apply via this LINK.

Otherwise, please click the Apply button as below for application.