Chi tiết Chuyên viên Chiến dịch Khách hàng CC
*As a CVM Senior Business Analyst, you will be responsible for: leveraging strong analytical skills and hands-on campaign execution experience to design, deploy, and optimize CRM campaigns using SAS RTDM, while bridging business needs with technical solutions and ensuring effective multi-channel customer engagement and high-quality campaign delivery.
KEY RESPONSIBILITIES
• Translate business requirements into SAS solutions, prepare design documents, and support full SDLC from design to deployment and evaluation
• Design and execute multi-channel campaigns in SAS RTDM, including workflows, targeting, and performance optimization
• Manage campaign operations and schedules, ensure system stability, and resolve issues in collaboration with IT and data teams
• Support customer journey use cases, contribute to pilot initiatives, and drive improvements in CRM effectiveness and customer experience
• Maintain campaign documentation, develop guidelines and training materials, and ensure proper knowledge sharing across teams
Yêu cầu Chuyên viên Chiến dịch Khách hàng CC
JOB REQUIREMENTS
• Experienced in CRM Analyst/BA/BI/DA/Developer positions
• Proficient in SQL with strong understanding in system is a plus
• Experienced in Fintech/E-commerce/Ride – Hailing/Insurance/Tech/CFC/Banking industry
• Good learning agility, logical thinking, problem solving and detail – oriented
• English from intermediate level
Phúc lợi Chuyên viên Chiến dịch Khách hàng CC
COMPENSATIONS & BENEFITS
- 13th Salary Fixed and KPI Bonus.
- Premium Health Care for personal.
- 24/7 Accidental Insurance.
- 100% Social Insurance.
- Meal + Phone Allowance.
- Yearly Medical Checkup.
- 15 Annual Leaves.
- Professional and Transparent Working Environment.
- Apply Latest Financial Technology in the World.
If you are referred for this position by our Employee/Recruitment Collaborator, please apply via this LINK.
If you are an internal candidate, please apply via this LINK.
Otherwise, please click the Apply button as below for application.