Senior Customer BI Analyst

Sản Phẩm và Quan Hệ Khách Hàng

14/04/2025

KEY RESPONSIBILITIES:

  • At least 2 years of experiences in Analyst role
  • Maintain and enrich playground data to support CRM report, ad-hoc, monitoring, evaluation activities and other purposes.
  • Designing automated reporting and providing recommendation to business user (Sales, Products, Client Behavior, Communications, Process flow, etc..)
  • Be able to interact with all departments and work closely with business user specially CRM, Products, and Digital teams to identify requirements and expected outcomes.
  • Provide analysis and report to manager level to drive the business forward. Communicate your analysis and reporting in an easy-to-understand way through presentations, email, and with proper documentation.
  • Support A/B and multivariate testing of client behavior

REQUIREMENTS:

  • Strong SQL and database
  • Experienced with visualization tools (Power BI, Tableau...)
  • Intermediate or advanced knowledge of MS Excel
  • Good knowledge of verbal and written English language
  • Problem solving and decision-making personality
  • Good communication, stakeholders management & presentations skills
  • Background from banking/finance/tech-based company is an advantage

COMPENSATION & BENEFITS:

  • 13th Salary Fixed and KPI Bonus
  • Premium Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment
  • Apply Latest Financial Technology in the World

reporting, Data analyst, business intelligence

TP. Ho Chi Minh