Senior Customer BI Analyst

KEY RESPONSIBILITIES:

• At least 2 years of experiences in Analyst role
• Maintain and enrich playground data to support CRM report, ad-hoc, monitoring, evaluation activities and other purposes.
• Designing automated reporting and providing recommendation to business user (Sales, Products, Client Behavior, Communications, Process flow, etc..)
• Be able to interact with all departments and work closely with business user specially CRM, Products, and Digital teams to identify requirements and expected outcomes.
• Provide analysis and report to manager level to drive the business forward. Communicate your analysis and reporting in an easy-to-understand way through presentations, email, and with proper documentation.
• Support A/B and multivariate testing of client behavior

REQUIREMENTS:

• Strong SQL and database
• Experienced with visualization tools (Power BI, Tableau...)
• Intermediate or advanced knowledge of MS Excel
• Good knowledge of verbal and written English language
• Problem solving and decision-making personality
• Good communication, stakeholders management & presentations skills
• Background from banking/finance/tech-based company is an advantage

COMPENSATION & BENEFITS:

• 13th Salary Fixed and KPI Bonus
• Premium Health Care
• 24/7 Accidental Insurance
• 100% Social Insurance
• Meal + Phone Allowance
• Yearly Medical Checkup
• 15 Annual Leaves
• Professional and Transparent Working Environment
• Apply Latest Financial Technology in the World