Senior Customer BI Analyst

KEY RESPONSIBILITIES

• Provide analysis and report to manager level to drive the business forward. Communicate your analysis and reporting in an easy-to-understand way through presentations, email, and with proper documentation.
• Maintain and enrich playground data to support CRM report, ad-hoc, monitoring, evaluation activities and other purposes.
• Be able to interact with all departments and work closely with business user specially CRM teams to identify requirements and expected outcomes.
• Designing automated reporting and providing recommendation to business user.
• Establish and Evaluate new strategies to keep customer engaged or win them back.
• Create and maintain documentation including requirements

KEY REQUIREMENTS

• Experienced in BA/DA/BI/DE positions
• Experienced in Fintech/E-commerce/Ride – Hailing/Tech/CFC/Banking industry
• Proficient in SQL and MS Excel
• Logical thinking, good communication and teamworking skills
• English from intermediate level

COMPENSATIONS & BENEFITS

• Premium Health Care for personal.
• 24/7 Accidental Insurance.
• 100% Social Insurance.
• Meal + Phone Allowance.
• Yearly Medical Checkup.
• 15 Annual Leaves.
• Professional and Transparent Working Environment.
• Apply Latest Financial Technology in the World.

If you are referred for this position by our Employee/Recruitment Collaborator, please apply via this LINK.

If you are an internal candidate, please apply via this LINK.

Otherwise, please click the Apply button as below for application.