HPL Associate Product Owner

KEY RESPONSIBILITIES

Product performance monitoring & analysis:

• Monitor E2E funnel of each customer journey/ technical flow, capture unexpected/ abnormal behavior from funnel data
• Analyze and propose actions for funnel improvement/ product performance/ Customer experience

Deliver product initiative/ product enhancement:

• Collect customer issue/ pain point, external/ internal partner’s requirement/needs
• Clarify with Stakeholder on business requirement to understand business imperatives, expectations, analyze and mitigate risks
• Transfer detail requirement to technical teams for implementation
• Contribute to high level technical and solution design with External Partners and Internal Stakeholder (IT Development team, Legal, Risk …)
• Accountable for stakeholder management to ensure scope and decisions are understood and agreed to and that all their needs are met
• Manage digital product backlog, epics, and user stories in effective way to optimize IT development effort while delivery features that satisfy customer needs
• Work with scrum team on daily basis to move user stories into production, this included attending and actively participating in scrum activities
• Ensure stakeholder’s understanding about new product changes/ new features
• Ensure performance of solution by monitoring, address concern/issue and drive the enhancement

KEY REQUIREMENTS

• Experienced in BA/PO/QC/Developer/Product positions
• Experienced in Fintech/Tech/E-commerce/Payment gateway/CFC/Banking industry
• Good technical background will be a strong plus
• Good stakeholder management, data analysis and problem-solving skill
• Fluent English

COMPENSATIONS & BENEFITS

• 13th Salary Fixed and KPI Bonus.
• Premium Health Care for personal.
• 24/7 Accidental Insurance.
• 100% Social Insurance.
• Meal + Phone Allowance.
• Yearly Medical Checkup.
• 15 Annual Leaves.
• Professional and Transparent Working Environment.
• Apply Latest Financial Technology in the World.