HPL Associate Product Owner

Sản Phẩm và Quan Hệ Khách Hàng

30/07/2025

KEY RESPONSIBILITIES

Product performance monitoring & analysis:

  • Monitor E2E funnel of each customer journey/ technical flow, capture unexpected/ abnormal behavior from funnel data
  • Analyze and propose actions for funnel improvement/ product performance/ Customer experience

Deliver product initiative/ product enhancement:

  • Collect customer issue/ pain point, external/ internal partner’s requirement/needs
  • Clarify with Stakeholder on business requirement to understand business imperatives, expectations, analyze and mitigate risks
  • Transfer detail requirement to technical teams for implementation
  • Contribute to high level technical and solution design with External Partners and Internal Stakeholder (IT Development team, Legal, Risk …)
  • Accountable for stakeholder management to ensure scope and decisions are understood and agreed to and that all their needs are met
  • Manage digital product backlog, epics, and user stories in effective way to optimize IT development effort while delivery features that satisfy customer needs
  • Work with scrum team on daily basis to move user stories into production, this included attending and actively participating in scrum activities
  • Ensure stakeholder’s understanding about new product changes/ new features
  • Ensure performance of solution by monitoring, address concern/issue and drive the enhancement

KEY REQUIREMENTS

  • Experienced in BA/PO/QC/Developer/Product positions
  • Experienced in Fintech/Tech/E-commerce/Payment gateway/CFC/Banking industry
  • Good technical background will be a strong plus
  • Good stakeholder management, data analysis and problem-solving skill
  • Fluent English

COMPENSATIONS & BENEFITS

  • 13th Salary Fixed and KPI Bonus.
  • Premium Health Care for personal.
  • 24/7 Accidental Insurance.
  • 100% Social Insurance.
  • Meal + Phone Allowance.
  • Yearly Medical Checkup.
  • 15 Annual Leaves.
  • Professional and Transparent Working Environment.
  • Apply Latest Financial Technology in the World.