HPL Associate Product Owner
Sản Phẩm và Quan Hệ Khách Hàng
30/07/2025

KEY RESPONSIBILITIES
Product performance monitoring & analysis:
- Monitor E2E funnel of each customer journey/ technical flow, capture unexpected/ abnormal behavior from funnel data
- Analyze and propose actions for funnel improvement/ product performance/ Customer experience
Deliver product initiative/ product enhancement:
- Collect customer issue/ pain point, external/ internal partner’s requirement/needs
- Clarify with Stakeholder on business requirement to understand business imperatives, expectations, analyze and mitigate risks
- Transfer detail requirement to technical teams for implementation
- Contribute to high level technical and solution design with External Partners and Internal Stakeholder (IT Development team, Legal, Risk …)
- Accountable for stakeholder management to ensure scope and decisions are understood and agreed to and that all their needs are met
- Manage digital product backlog, epics, and user stories in effective way to optimize IT development effort while delivery features that satisfy customer needs
- Work with scrum team on daily basis to move user stories into production, this included attending and actively participating in scrum activities
- Ensure stakeholder’s understanding about new product changes/ new features
- Ensure performance of solution by monitoring, address concern/issue and drive the enhancement
KEY REQUIREMENTS
- Experienced in BA/PO/QC/Developer/Product positions
- Experienced in Fintech/Tech/E-commerce/Payment gateway/CFC/Banking industry
- Good technical background will be a strong plus
- Good stakeholder management, data analysis and problem-solving skill
- Fluent English
COMPENSATIONS & BENEFITS
- 13th Salary Fixed and KPI Bonus.
- Premium Health Care for personal.
- 24/7 Accidental Insurance.
- 100% Social Insurance.
- Meal + Phone Allowance.
- Yearly Medical Checkup.
- 15 Annual Leaves.
- Professional and Transparent Working Environment.
- Apply Latest Financial Technology in the World.
TP. Ho Chi Minh