Genesys Data Analyst

Thương Mại - Bán Hàng Qua Điện Thoại

26/12/2020

KEY RESPONSIBILITIES

  • Support Genesys team for data extraction, dialing reporting, and some ad-hoc reports
  • Monitor and evaluate result of dialing changes
  • Analyze and improve dialing performance
  • Support to get data, review, and evaluate for researching and implementing new technology
  • Support QC team for data extracting and maintaining current report

JOB REQUIREMENTS

  • Good at English Communication (verbal, reading and writing)
  • Ability to formulate, explain and discuss topics connected to data and insights findings
  • Have 1-2 years experience in consumer finance, financial insurance, e-commerce and data analytics
  • Strong knowledge and experience with reporting tools, databases (DWH, PL/SQL…etc.)
  • Strong analytical skills with the ability to collect, organize, analyze & disseminate significant amounts of information with attention to detail and accuracy
  • Good knowledge with Microsoft Office (Word, Excel, PowerPoint)
  • Able to make sense out of data and present findings

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care for personal 
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment
  • Apply Latest Financial Technology in the World

Thương Mại

Chuyên Viên Cấp Cao, Chuyên Viên