Customer Loyalty Campaign Manager
Sản Phẩm và Quan Hệ Khách Hàng
11/08/2025
KEY RESPONSIBILITIES
- Lead, manage, and coach the Campaign team while fostering skill development and professional growth.
- Oversee capacity planning to ensure seamless delivery of new campaigns, maintenance, and updates.
- Propose and execute campaign strategies in alignment with CVM management’s requests, utilizing the SAS Campaign Management tool.
- Monitor system performance, troubleshoot incidents, and implement optimizations to ensure business continuity, working closely with vendors and IT support to resolve issues.
- Analyze, design, and delivery new technologies and processes to extend our operational and strategical abilities that how to communicate with our customers.
- Drive project delivery and collaborate with cross-functional teams to align on campaign management and optimization strategies.
- Involve in new initiatives of system/function development for analyzing, designing and optimizing
- Adapt proactively to evolving company and customer' needs with flexibility and innovation.
KEY REQUIREMENTS
- At least 4 years of experience in data and business analysis positions within financial/ banking/ insurance/ fintech sectors
- Strong people management/ leadership skills
- SQL is a must, with good understanding of relational databases
- Hands on experience in campaign management tools such as SAS, Salesforce or other market standard tools for CRM/CVM/Campaign management
- Critical thinking, be able to read complex flowcharts
- Fluent English
COMPENSATIONS & BENEFITS
- 13th Salary Fixed and KPI Bonus
- Premium Health Care for personal & 3 dependants
- 24/7 Accidental Insurance
- 100% Social Insurance
- Meal + Phone Allowance
- Yearly Medical Checkup
- 18 Annual Leaves
- Professional and Transparent Working Environment
- Apply Latest Financial Technology in the World
If you are an internal candidate, please apply via this LINK.
Otherwise, please click the Apply button as below for application
TP. Ho Chi Minh
