Cards Product Solution Expert
Sản Phẩm và Quan Hệ Khách Hàng
23/01/2025

KEY RESPONSIBILITIES
- Evaluating Credit card related business processes, identifying areas for improvement, and developing and implementing solutions.
- Leading reviews of credit card business processes and identifying areas for improvements and optimization.
- Staying up-to-date on the latest process and IT advancements to automate and modernize credit card systems and product features.
- Conducting meetings and presentations to share ideas and findings with the credit card team/cross-functional teams/management/external service providers.
- Effectively communicating product/process/systems insights/analysis results and plans to credit card team/cross-functional teams/management/external service providers.
- Performing requirements analysis related to the credit card products/processes/systems.
- Documenting and communicating the results of requirements analysis.
- Gathering critical information from meetings with various internal and external stakeholders and producing useful reports.
- Working closely with credit cards team and other cross-functional team to deliver expected results for the assigned tasks.
- Providing leadership, training, coaching, and guidance to junior staff.
- Ensuring solutions meet business needs and requirements.
- Managing, supervising user acceptance testing/ supporting user acceptance testing for the entrusted card systems and product functionality.
- Updating, implementing, and maintaining procedures.
- Raising business requirements for credit card products/systems development, modification, improvements
- Prioritizing business requirements based on business needs and requirements.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of entrusted projects/initiatives.
- Creating new products in the system (initial set-up), changing/maintaining set-up of existing products in the system.
KEY REQUIREMENTS
- Over 5-years of experience as Business Analyst/Product Management position
- Working experience in credit card product with domain knowledge in CFC/Banking industries is a big plus
- Data driven, good stakeholders’s management and communication skills
- Systematical thinking, ambitious & target focused with a drive to succeed
- Proficiency English communication
COMPENSATIONS & BENEFITS
- 13th Salary Fixed and KPI Bonus
- Premium Health Care for personal & 3 dependants
- 24/7 Accidental Insurance
- 100% Social Insurance
- Meal + Phone Allowance
- Yearly Medical Checkup
- 18 Annual Leaves
- Professional and Transparent Working Environment
- Apply Latest Financial Technology in the World
TP. Ho Chi Minh