Description Chuyên Viên Dịch Vụ Nhân Sự
KEY RESPONSIBILITIES
- HR Operations & Service Delivery:
- Manage complex employee lifecycle transactions (from pre-onboarding to exit) in compliance with internal policies and legal requirements
- Handle and resolve complex employee queries related to HR processes, systems, and benefits within SLA
- Ensure high-quality service delivery with strong focus on accuracy, timeliness, and employee experience
- HR Systems Administration & Improvement:
- Act as system administrator for HR platforms (e.g., SAP, Opentext, Aspire, etc.)
- Identify system gaps and propose enhancements to improve user experience and operational efficiency.
- Coordinate with IT and vendors to implement system changes, upgrades, and issue resolution.
- Support testing (UAT), deployment, and stabilization of new features or system improvements.
- Process Improvement & Digital Initiatives:
- Analyze current HR processes and recommend improvements to simplify workflows and reduce manual effort
- Participate in HR digitalization projects (automation, localization system, self-service tools, workflow optimization)
- Document and update SOPs, user guidelines, and process
- Compliance & Governance:
- Ensure all HR processes and system transactions comply with labor law, internal policies, and audit requirements.
- Support internal/external audits by providing accurate data and documentation.
- Stay updated on regulatory changes and reflect them in system/process updates
Requirement Chuyên Viên Dịch Vụ Nhân Sự
JOB REQUIREMENTS
- Around 2 years of experience in HR Operations / Shared Services (employee lifecycle, transactions, employee support)
- Hands-on experience with HR systems (e.g., SAP, Workday, etc.)
- Ability to identify process gaps and propose improvements (not just execution)
- Exposure to system-related activities such as UAT, system enhancement, or digital/automation initiatives.
- Strong analytical thinking and stakeholder communication skills
Benefits Chuyên Viên Dịch Vụ Nhân Sự
COMPENSATIONS & BENEFITS
- 13th Salary Fixed and KPI Bonus
- Premium Health Care for personal
- 24/7 Accidental Insurance
- 100% Social Insurance
- Meal + Phone Allowance
- Yearly Medical Checkup
- 15 Annual Leaves
- Professional and Transparent Working Environment
- Apply Latest Financial Technology in the World
If you are referred for this position by our Employee/Recruitment Collaborator, please apply via this LINK.
If you are an internal candidate, please apply via this LINK.
Otherwise, please click the Apply button as below for application.